Privacy Policy

Who We Are

LongLeaf Truss builds custom-made roof and floor truss systems. We also offer a range of additional products and services related to the construction of new and existing residential and commercial buildings.

We make your privacy our priority. This page provides information on how we collect, use, and disclose information collected both online and offline.

Our website address is: https://www.longleaftruss.com.

Data Collected

We may collect the following types of information via telephone, email, online forms, and website interaction:

  • Personal or business information such as name, address, telephone number, and email address;
  • Comments, instructions, and project information; and
  • Payment information for billing purposes.

Note: In addition to collecting data submitted in our estimates form, we also collect the IP address and browser user agent string to assist with spam detection.

Cookies

Cookies are designed to save you time by telling the web server that you have returned to a specific page. The cookies retrieve your personal information, e.g., name, when you return to a Website so you can easily use the Website features that you customized.  You can accept or decline cookies in your browser settings.

While interacting with our website, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again. These cookies will last for one year.

Embedded Content from Other Websites

This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Purpose of Data Collection

We use the information we collect to provide you with requested products and services. Technical information, such as IP addresses, browsers, and cookies, assists us in enhancing your experience on our website and, in many cases, helps protect you from unwanted interactions, e.g., spam.

Data Security Measures

We have implemented internal policies and technical measures to protect Personal Information from loss, accidental destruction, misuse, or disclosure. Such internal policies and technical measures include:

  • Controls to ensure confidentiality, integrity, availability, and reliability of information obtained for products and services;
  • Storage systems, recovery processes, and procedures to restore timely access to personal data in the event of physical or technical data disruption;
  • Policies and procedures to ensure data access is limited to necessary individuals performing essential job duties; and
  • Training to employees who handle Personal Information as a part of their essential duties.

Data Sharing

Data entries may be checked through an automated spam detection service.

Mobile opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Data Rights

You can opt out of mobile or SMS communications at any time, as this is an optional method of communication. You can also request that we erase personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

SMS Terms and Conditions

SMS Consent Communication

Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Message Frequency

Our SMS message frequency is estimated to be approximately four messages per order.

Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method

You may opt-in to receive SMS messages from Longleaf Truss by submitting an online form.

Instructions– Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list. Contact quotes@longleaftruss.com to opt out.

Help

If you are experiencing any issues with SMS messages you can get help directly from us at quotes@longleaftruss.com

Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures

  • Message and data rates may apply.

  • You can opt out at any time by texting “STOP.”

  • Message frequency may vary